FAQ

What are my payment options? 
We accept credit card payments and payments via PayPal.

How will the payment appear on my credit/debit card or PayPal statement?
Payments will show on your Credit card statement as 'LINDASTARS.COM'.

How much does delivery cost?
For more information, please visit us here https://lindastars.com/policies/shipping-policy

How long does delivery take?
Orders are normally delivered within 2-6 working days from dispatch.

Can you dispatch to an alternate address?
Yes, we can ship to an alternate address, just place the order and enter your shipping address which does not have to be the same as the credit card holder name.

How will I know you received my order?
You will receive an email confirmation once your order has been successfully received.
If you can't find the order confirmation email in your inbox , please check your spam folder.
If after this you still are not able to locate the confirmation email, please contact us at info@lindastars.com.

When will my order be shipped?
Most orders are shipped within 2 business days.
Order processing and shipping may take longer during sales or holiday seasons.

Can I cancel an order once it has been placed?
Your order can be canceled up until the point that it has been processed for shipment. 
Please contact us at info@lindastars.com so we can arrange the cancellation.
If your order has been shipped you can return it unused with the original invoice within 30 days for a refund.

How long do I have to return an item?
You can return an item for exchange or refund within 30 days of receiving your order if you are not completely satisfied.
Item/s must be returned unused and in its original packaging.
Refunds or exchanges will not be provided until the item has been received.
If part of an order is returned for a refund resulting in the original order value to drop below the free delivery threshold the original postage cost will be deducted from the refund.
Upon acceptance of your return, a refund will be issued to the original form of payment within 5 business days.
Please contact us prior to returning an item so we can deal with your refund as quickly as possible at info@lindastars.com.

How do I return the item?
Contact our Customer Care at info@lindastars.com and request a prepaid return label.
Please specify which product you are interested in returning, and the reason for the return (your feedback helps us to continuously improve).

Privacy Policy
Linda's Stars takes your privacy seriously and only uses the information you provide with the high level of security. The information you provide is used to process your payment and order and all information is encrypted for safe transfer. Linda's Stars may from time to time contact you the customer with offers and promotions by the email address you provide during checkout. If you do not wish to receive such emails we will at your direction immediately remove you from future emails.

Rights of the Seller
The Seller may at any time update prices on the website. The Seller reserves the right to withdraw any goods from the website at any time.

If you have any questions please get in touch here